Palm detailed how system updates work on their new operating system, Palm webOS.
The Palm Pre automatically checks for system updates every 7 days. Manual checking of update availability can be done by opening “Updates”. When an update is available, it is downloaded in the background (no user intervention needed) whenever a Wi-Fi connection is established.
“Palm provides system updates wirelessly to webOS phones. These updates are released periodically and are intended to increase stability, improve the user experience, and in some cases add functionality to the phone. Software updates cannot be downloaded on a 1xRTT connection because it would block incoming phone calls. You need to be in an EVDO network coverage area or connect the device to a Wi-Fi network. System updates are intended to be automatically installed. In order for this to happen, your phone's battery must have a 30% (or higher) charge. We recommend that you charge your battery frequently as this also improves battery life. Never remove your battery during an update as it may permanently damage your phone. There are several steps to a system update, but almost all of them are performed automatically.” [Palm]
While a system update is being installed, you will not be able to use any part of your phone, and all wireless services are disabled. A system update usually takes about 10 minutes. After 15 minutes, your phone will shut down. Never remove the battery while an update is being installed as this may permanently damage your phone.